Effective Communication Skills
Effective communication plays a pivotal role in driving performance, achieving set goals and enhancing the competitive advantage of organizations.
At the end of the course, participants would have learnt tools that will lead to increased confidence and competence in communication.
By the end of the training, participants would have learnt:
- The fundamental principles for expressing ideas with greater impact and clarity
- Practical ways to overcome common communication challenges in the workplace
- How to establish credibility and build rapport through effective communication
- Why effective listening is important
- Techniques for building effective listening skills
- How to enhance presentation skills